Viewing confirmations should include more than a time and an address

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What would you put in a viewing confirmation for an occupied home?

Time and address are obvious. I would also include where to wait, who will meet the buyer and what to do if either side is running early or late. A short message could prevent some awkward surprises.
 
Ask buyers to mention accessibility needs in advance, and give a way to ask practical questions. A viewing can go badly for reasons that have nothing to do with interest in the home.
 
Fair. Three useful lines probably beat a full policy: meeting point, access arrangement and a contact for changes. Anything else can be answered when needed.
 
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