Responsiveness is useful only in a narrow sense. Did the applicant meet a clearly communicated document deadline or explain a delay? Speed, polished emails and availability during working hours can reflect circumstances rather than reliability, so I would not score general communication style.
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Fair screening for a 5-bed Milan townhouse when the evidence conflicts
- Thread starter eva.dean
- Start date
Keep a brief record of every request, response and reason for the decision. If something appears inconsistent, ask once for clarification rather than guessing. The same clarification opportunity should be available whenever the same issue appears in another application.
Put a number on vacancy time and likely turnover work for your own decision, but do not use urgency to weaken essential requirements. That calculation is about whether to wait for more evidence or another applicant, not about changing standards for the current group.
A caveat on scorecards: numerical precision can be misleading. A five-point reference score is still subjective if the underlying answers are vague. Use the table to organise comparable facts, while keeping serious inconsistencies visible rather than averaging them away.
The practical sequence seems to be: settle whether this is one household or multiple occupants, confirm rent and tenancy terms, send the same final evidence request, assess affordability and payment history separately, then use a predetermined tie-break. Have the notice, deposit and contract details confirmed locally before making the offer.