What exactly produced the surprise: the physical inspection, the title or closing figures, financing, or something else? “Transaction fees” may not be an inspection issue at all. Don’t assume one contingency covers a problem arising under another part of the deal. Also confirm the deadline’s...
I’d be cautious about treating a fast-response promise or an “all-in” figure as proof of a better service. Third-party costs may sit outside the quote, while a quick reply may only acknowledge the email.
Make a one-page comparison using the same hypothetical problem: a title or tenancy document...