Was the listing fully launched, including the agreed photography? If professional photos or other marketing were part of the scope, confirm whether they will still be completed while this offer is considered. Otherwise you may never learn how the wider market responds.
Where is your duplication actually happening: between lead capture and the transaction system, or between the transaction system and the lawyer’s documents? I would map one Phoenix file from first enquiry to completion and count manual re-entry points before choosing anything. Otherwise the team...